Fixed from your kitchen table, not our bench.
Many problems don't need a trip to the shop. With a secure, temporary connection we can take a look at your computer over the internet and fix it while you watch.
You stay in control the whole time.
Remote sessions are one-time and code-based. You start them, you watch them, and you can end them instantly. When we disconnect, our access is gone — there is no standing back door left on your machine.
Most remote fixes are wrapped up in a single sitting — no drop-off, no pickup.
$50 for the first 15 minutes
Then $20 for every 10 minutes after that.
These downloads install a small application that lets us help you remotely. It is a TEMPORARY connection that DISAPPEARS when we disconnect — it is not a permanent thing, just to be clear.
Ready to start? Call 416-895-9255 during business hours and we'll set it up with you on the phone.
Four steps, start to finish.
Call the shop
Ring 416-895-9255 and describe what's happening. We'll tell you right away whether it can be handled remotely.
Start the session
We walk you through installing a small support tool and reading us a one-time session code. Nothing happens until you approve it.
Watch us work
You see everything we do on your own screen and can end the session at any moment with a single click.
Access ends
When we disconnect, the connection closes for good. We can't get back in without a brand new code from you.
Great for remote
- Virus, pop-up and browser hijack cleanup
- Windows and macOS updates that won't install
- Email, printer and Wi-Fi configuration
- Slow performance tune-ups
- Software installs and licensing
- Walk-throughs and one-on-one coaching
Needs the bench
- Screen, keyboard or power-jack damage
- Failed or clicking hard drives
- Data recovery from dead machines
- SSD, memory and battery upgrades
- Machines that won't power on or boot
Anything physical means bringing it in — and that visit still starts with our free diagnostic.
Your fix starts with a
free diagnostic.
Drop by 164 Guelph Street in Georgetown or give us a call. In 24 hours you'll know exactly what's wrong and exactly what it costs to fix.