Part of our job is education. These are the threats we see walk through the door most often — written in plain English so you can spot them coming.
Roblox parental alert — Roblox is allegedly protecting predators in the game. See Chris Hansen's report here.
Parents, be aware of the extremist group “764”. This group targets children and “grooms” them to self-harm, among other things. If you are a parent, please take the time to watch this Fifth Estate episode. Click here.
Be very cautious of any and all emails — phishing scams are on the rise. A phishing scam is a bogus email that looks legit, but its goal is to get your email sign-in, banking sign-in or any other information that lets someone take advantage of you and possibly steal your finances, your identity, or impersonate you to make your friends and family victims too.
This breach occurred on September 30, 2023. Passwords were leaked or stolen from Facebook — change your password to protect your account.
Go to facebook.comNo real company cold-calls about an infection on your computer. These callers want remote access so they can lock your files and charge you to unlock them. Hang up — then call us if you already let them in.
A missed-package notice or an urgent account warning with a link is the most common way accounts get taken over. Never tap the link — open the company's app or type the address yourself.
Ransomware encrypts everything it can reach, including attached backup drives. Disconnect the machine from your network immediately and bring it in before trying anything else.
PDF invoices for antivirus or cloud storage you never bought, with a phone number to 'cancel'. Calling the number is the trap. Check your real billing history instead.
An unexpected verification code means someone already has your password. Change it right away and turn on two-factor authentication everywhere it's offered.
Full-screen warnings with a countdown and a support number are fake. Force-close the browser rather than clicking anything inside the window.
Latest advisories from the Canadian Centre for Cyber Security.
You don't need to be technical to be safe online. These basics block the vast majority of what we clean up every week.
Drop by 164 Guelph Street in Georgetown or give us a call. In 24 hours you'll know exactly what's wrong and exactly what it costs to fix.